Group Chief People Officer at ODEON Cinemas Group

Suzie Welch is Group Chief People Officer at ODEON Cinemas Group, the leading European cinema operator. She took on the role in July 2019, impressed by the focus and passion for people and experiences across the Group. 


Suzie has spent her career driving successful people strategies in the hospitality and leisure sector. Most recently, as Group People Director for PizzaExpress Group Ltd, she led their ‘People First’ strategy - developing a high performance culture, improving engagement and relaunching their apprenticeship programme. She also crafted and led their CR strategy.


Before PizzaExpress, Suzie worked for 17 years in a variety of roles at Whitbread PLC, starting in an operational management role at TGI Fridays, and ultimately leaving as Talent and International Franchise HR Director for Costa Coffee. She holds a BSc degree in Hospitality Administration / Management from Sheffield Hallam University. 


With a wealth of expertise and experience, Suzie is passionate about mentoring within the wider hospitality industry for women who aspire to take on senior roles. Her particular strategic focus is how to enable people to reach their full potential through creating inclusive difference in teams. She is excited to continue this focus, leading and building on ODEON’s own D&I strategy, Our Incredible Differences.

From coffee to pizza to popcorn, Suzie’s spotlight is always on creating the ultimate people experience.